Open the Bitwarden Desktop app and expand its Help menu.Update the Bitwarden Desktop App to the Latest Buildįor elucidation, we will discuss the process of updating the Windows version of the Bitwarden desktop app to the latest release. In such a case, updating the Bitwarden browser extension to the latest build may clear the issue. Update the Bitwarden Browser Extension and Bitwarden Desktop App to the Latest BuildsĪ Bitwarden browser extension or desktop app may show the cannot decrypt error if it is outdated as the outdated extension/app is not compatible with the browser’s or OS modules and due to this incompatibility, the execution of essential extension/app components may not be allowed by the browser/OS. Corrupt Installation of the Bitwarden Browser Extension or App: A Bitwarden extension or app may show the cannot decrypt error if its installation has gone corrupt (e.g., due to a sudden power failure) and due to this corruption, the extension or app is failing to load or access modules essential for its operation.ġ.Malfunctioning Vault Timeout Feature: The “cannot decrypt” error might occur if the Vault Timeout feature of the Bitwarden extension is malfunctioning (due to a glitch) and is locking the vault when it is required to be in the unlocked state.Auto-Fill Feature of the Bitwarden Extension: The Auto-Fill feature of the Bitwarden extension is experimental and due to its experimental nature, it may not function properly in different scenarios, leading to error.Outdated Bitwarden Browser Extension or App: You may encounter the decrypt error on a Bitwarden browser extension or app if it is outdated as the extension or app may become incompatible with the other related modules (browser, OS, etc.), hence the error.
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